Pricing

GemPressAI is a WordPress plugin that adds an intelligent, AI-powered chat widget to your website. It allows visitors to interact with an AI assistant that can answer questions based on your site’s content and its general knowledge. The plugin uses Retrieval-Augmented Generation (RAG) technology to provide accurate, contextually relevant answers specific to your website.

GemPressAI uses a technique called Retrieval-Augmented Generation (RAG). This means it doesn’t just rely on its pre-trained AI knowledge; it first retrieves relevant information directly from your indexed website content (pages, posts, products, database tables, uploaded files) and then uses that specific context to generate a more accurate and relevant answer.

Unlike generic chatbots that provide general answers based only on their training data, GemPressAI gives answers specific to your business, products, services, and content. It can answer questions about your specific pricing, policies, products, and other information unique to your website – things a generic AI assistant wouldn’t know.

Key benefits include:

• 24/7 Customer Support: Provides instant answers to site-specific questions, reducing support tickets and emails
• Enhanced User Engagement: Increases time spent on site with interactive, conversational experiences
• Improved Conversion Rates: Helps visitors find the information they need to make purchase decisions
• Lead Generation: Captures potential customer information through the built-in lead capture system
• Comprehensive Knowledge Integration: Pulls information from your website content, products, database, and uploaded documents
• Brand Consistency: Customizable to match your site’s design and communicate in your brand’s voice
• Mobile Optimization: Responsive design works seamlessly on all devices

GemPressAI is beneficial for virtually any type of WordPress website:

• E-commerce stores: Answer product questions, provide shopping assistance, explain shipping and return policies
• Service businesses: Explain services, pricing, and booking processes
• Membership sites: Help with membership questions, account management, and content discovery
• Educational websites: Assist with course information, learning resources, and enrollment questions
• Blogs and content sites: Help visitors find relevant articles and information
• SaaS companies: Explain features, pricing plans, and technical requirements
• Real estate websites: Answer questions about listings, neighborhoods, and the buying process

GemPressAI is designed to work with Google’s Gemini AI models. You can select compatible models (like gemini-2.0-flash or gemini-1.5-pro) within the plugin settings. These state-of-the-art language models can understand context, generate human-like responses, and process information from your website to provide accurate answers.

Yes, absolutely. You need to obtain your own Google Gemini API key from Google AI Studio or Google Cloud AI Platform. This key is required for the plugin to function and communicate with the AI model.

Getting an API key is straightforward:

1. Visit Google AI Studio or Google Cloud AI Platform
2. Create or sign in to your Google account
3. Follow the instructions to create an API key
4. Copy your API key and paste it into the GemPressAI settings

Yes. While the GemPressAI plugin itself has its purchase price (or free version limitations), the usage of the Google Gemini API is billed separately by Google based on your usage (number of requests, model used, etc.). You are responsible for these API costs.

Google typically offers a free tier that includes a certain amount of usage per month at no cost, which is often sufficient for small to medium-sized websites. For most basic use cases, this free tier is adequate and can handle hundreds of chat interactions per month. As your site grows and usage increases, you may need to transition to Google’s paid tier.

You can monitor your API usage through your Google AI Studio or Google Cloud account and set usage limits to control costs.

Yes! The plugin features a “Chatbot Base Prompt” setting. This is where you define the AI’s core instructions, persona, tone (e.g., friendly, professional), purpose, and operational rules (what it should and shouldn’t do). A well-crafted prompt is key to effective chatbot behavior.

For example, you could instruct the AI to:

• Use a specific tone of voice that matches your brand
• Introduce itself in a particular way
• Avoid discussing certain topics
• Follow specific rules when answering questions about your products or services
• Use certain terminology that’s specific to your industry or business

This customization ensures the chatbot represents your brand appropriately and provides the kind of information you want it to share.

GemPressAI’s Retrieval-Augmented Generation (RAG) system works through a sophisticated process:

1. Indexing: Your website content is processed into chunks and converted into special numerical representations called “embeddings” that capture the semantic meaning of the text.
2. Storage: These embeddings and their corresponding text chunks are stored in an efficient vector database.
3. Retrieval: When a user asks a question, their query is converted into the same type of embedding, and the system searches for the most semantically similar content chunks from your website.
4. Context Building: The most relevant chunks are compiled into a context package.
5. Generation: This context, along with the user’s question, is sent to the Gemini AI model, which generates an answer that incorporates the specific information from your website.

The system includes advanced features like title/keyword boosting and smart chunking that preserves the semantic structure of your content. You can fine-tune the behavior through Advanced Tuning options (available in Plus tier and above).

GemPressAI learns about your website’s content through an “indexing” process. Here’s how it works:

1. You select which content types (Pages, Posts, WooCommerce Products, etc.) you want the AI to learn from in the plugin settings.
2. When you run the indexing process, the plugin accesses this content through the WordPress database.
3. It extracts the meaningful text from these pages, removing unnecessary elements like navigation menus or footers.
4. The content is divided into optimally-sized “chunks” with smart boundaries that preserve meaning.
5. These chunks are converted into numerical representations (embeddings) that capture their semantic meaning.
6. The embeddings and text chunks are stored in a database that the AI can quickly search when answering user questions.

This process enables the chatbot to accurately retrieve and reference your specific website content when answering visitor questions.

Yes, you have detailed control over what content is indexed. The process works in two steps:

1. Content Type Selection: First, you select the general content types (e.g., “Pages”, “Posts”, “Products”) you want to include in the Settings > Indexing page.
2. Individual Item Control: After indexing, you can view a complete list of all indexed items and specifically “Exclude” any individual page, post, or product you don’t want the AI to use as context.

This granular control is useful for excluding sensitive content, outdated information, or any pages you don’t want the chatbot to reference. You can also re-include previously excluded items at any time if your requirements change.

You have two options for indexing content:

1. Manual Indexing: You can trigger the indexing process manually at any time by clicking the “Start Indexing” button in the GemPressAI settings. This is useful when you’ve made significant changes to your website content and want the chatbot to have the most current information immediately.
2. Automatic Daily Indexing: There’s also an option to enable “Automatic Daily Indexing,” which schedules the process to run once every 24 hours (typically during low-traffic hours). This ensures your chatbot’s knowledge stays automatically updated with your latest content changes.

The automatic indexing feature uses WordPress’s built-in WP-Cron system and is designed to be resource-conscious, running in small batches to minimize impact on your server. For very large websites, you may want to supplement this with occasional manual indexing after major content updates.

Yes, with our Plus tier and above, GemPressAI includes a powerful “Database Scanner” feature. This allows you to:

• Select specific database tables from your WordPress installation
• Choose which columns contain the most important information
• Process and format this data intelligently for the AI to understand
• Add structured database information to the chatbot’s knowledge base

This is especially valuable for websites with custom database tables storing directories, catalogs, member information, or other structured data that doesn’t exist as standard WordPress posts or pages.

For security, the Database Scanner automatically excludes sensitive WordPress core tables (like users and passwords) and provides clear information about each table before you include it.

GemPressAI supports a wide range of file types through its File Uploader feature (available in E-Commerce tier and above). Supported formats include:

• Documents: PDF, DOC, DOCX, PPT, PPTX, XLS, XLSX, ODT, ODS, ODP, RTF, TEX, MD
• Images: JPG, JPEG, PNG, GIF, WEBP, TIFF, BMP
• Structured Data: XML, YAML, YML
• Basic Text: TXT, HTML, CSV, JSON

The system uses Gemini AI’s advanced multimodal capabilities to process file content, extract relevant information, and divide it into optimally-sized chunks with metadata. This is perfect for making FAQs, manuals, catalogs, policies, product specifications, and other document-based information accessible to the chatbot.

GemPressAI has specialized WooCommerce integration (available in E-Commerce tier and above) that provides comprehensive product knowledge. When indexing WooCommerce products, the system:

• Extracts and structures detailed product information including title, description, price, SKU, dimensions, weight, and availability
• Processes product attributes and variations to enable accurate answers about specific product options
• Organizes product categories and tags for better context understanding
• Formats data with clear section headers for optimal AI comprehension
• Includes product metadata in a consistent, structured format
• Optionally excludes out-of-stock products (configurable setting)

This enables the chatbot to answer detailed questions about your products, compare products, recommend options based on customer requirements, and provide accurate pricing and availability information.

Yes, with the Plus tier and above, GemPressAI includes an Advanced Tuning section where you can adjust several important parameters:

• Retrieval Bias (0-1): Controls how much the chatbot relies on your website content versus general knowledge. Higher values make responses more firmly rooted in your specific content.
• Chunk Size: Determines the size of text segments when indexing content (default: 1000 characters). Adjust for optimal information retrieval.
• Chunk Overlap: Controls how much consecutive chunks overlap (default: 100 characters), ensuring context continuity.
• Minimum Similarity Score (0.1-0.9): Sets the threshold for considering content relevant to a query. Lower values retrieve more context but might include less relevant information.
• Top Results Count: Defines how many matching content chunks are included in the context (default: 7). More chunks provide more information but might dilute focus.

These settings allow you to optimize the chatbot’s performance for your specific content and use case. The interface includes a reset option to return to default values if needed.

Yes, GemPressAI installs like any standard WordPress plugin. The installation process is straightforward:

1. Download the plugin .zip file from your account or the WordPress plugin repository
2. Log in to your WordPress admin dashboard
3. Navigate to Plugins > Add New > Upload Plugin
4. Choose the GemPressAI .zip file and click “Install Now”
5. After installation completes, click “Activate Plugin”
6. Navigate to the GemPressAI settings page to configure your API key and preferences

The plugin includes a comprehensive Help & Guide section accessible from the admin menu that walks you through the initial setup process step by step.

GemPressAI has modest technical requirements:

• WordPress version 5.0 or higher
• PHP version 7.4 or higher
• A Google Gemini API Key
• JavaScript enabled in the visitor’s browser
• Standard WordPress database permissions for storing settings and indexed content

The plugin is designed to work with shared hosting environments and doesn’t require special server configurations. The resource usage scales with your website size and traffic, but the indexing process is designed to run in batches to minimize server load.

GemPressAI is built following WordPress best practices to minimize conflicts with themes and other plugins. The plugin:

• Uses WordPress standard hooks and APIs
• Includes properly namespaced functions and classes
• Implements isolated CSS targeting only its own elements
• Loads JavaScript with proper dependencies and in non-conflicting ways

However, conflicts are always possible in the diverse WordPress ecosystem. If you experience issues, standard troubleshooting steps (like temporarily switching themes or deactivating other plugins) can help identify conflicts. Our support team is available to help resolve any integration issues based on your license tier.

Yes, GemPressAI gives you control over where the chat widget appears:

• By default, the chat button is fixed in the bottom corner of the screen (you can choose left or right positioning)
• You can decide whether it appears site-wide or only on specific pages
• For more advanced placement options, you can use WordPress conditional tags to show/hide the chat button based on specific conditions (page types, user roles, etc.)
• The plugin is designed to work harmoniously with most WordPress themes and layouts

The widget is fully responsive and adapts to different screen sizes, with special optimizations for mobile devices including a collapsible 80% view and a manual fullscreen toggle option.

The free Basic tier includes essential features to get you started:

• AI chatbot widget for a single site installation
• Site content indexing (posts and pages)
• Core RAG system functionality
• Ability to customize the widget appearance
• Basic support via email (24-48 hour response time)

This tier is perfect for small websites, blogs, and those who want to test the capabilities before upgrading to a paid plan. While it provides core functionality, advanced features like database scanning, file uploads, and lead capture require a premium tier.

GemPressAI offers several premium tiers with progressively more features:

• Plus Tier ($149/year): 2 site installations, site + database indexing, advanced RAG system, tuning options, assisted setup, priority support
• E-Commerce Tier ($499/year): 3 site installations, all Plus features plus WooCommerce integration, product indexing, file upload support, enhanced support (12-24hr)
• Enterprise Tier ($1199/year): 4 site installations, all features including lead capture system, analytics dashboard, custom setup (2 hours), M-F phone support
• Agency Tiers: Multiple options for agencies managing many client sites (25, 75, or 200 installations) with additional agency-focused features

Each tier builds on the previous one, adding more capabilities, site installations, and enhanced support options.

Support options vary by license tier:

• Basic (Free): Email support with 24-48 hour response time, access to help documentation
• Plus: Priority email support with 24 hour response time, assisted setup
• E-Commerce: Enhanced support with 12-24 hour response time, priority ticket handling
• Enterprise: M-F phone support, custom setup assistance (2 hours), dedicated support contact
• Agency Tiers: Dedicated support manager, expedited response times, custom development hours (varies by tier)

All tiers include access to the built-in Help & Guide section with searchable documentation directly in the WordPress admin. Premium tiers also receive installation and configuration assistance to ensure you get the most from the plugin.

Yes, GemPressAI receives regular updates:

• Bug Fixes: Issues are addressed promptly with maintenance updates
• Feature Enhancements: New capabilities and improvements are regularly added
• WordPress Compatibility: Updates ensure compatibility with new WordPress versions
• AI Model Integration: Updates for compatibility with new Gemini AI model versions
• Security Patches: Security is maintained with timely updates when needed

All license tiers receive access to updates during their active subscription period. Updates are delivered through the standard WordPress update system, making it easy to keep your plugin current.

GemPressAI uses a straightforward license system:

1. After purchase, you receive a license key via email
2. Enter this key in the plugin’s License Settings page
3. The system validates your key against our license server
4. Your domain is registered as an active installation
5. License data is cached locally for 24 hours to ensure smooth operation
6. Features are automatically activated based on your license tier

Each license tier allows for a specific number of active site installations. You can deactivate a license on one site to free up an activation slot for another site. The license validation system uses secure API endpoints and follows WordPress security best practices.

The lead capture system (available in Enterprise tier) automatically identifies and collects potential customer information:

1. Intent Detection: The system analyzes chat messages for sales intent using keywords and patterns
2. Threshold Monitoring: You can set a message count threshold (e.g., after 5 messages) to trigger the contact option
3. Contact Button: Based on either intent detection or reaching the threshold, a contact button appears in the chat
4. Contact Form: When clicked, a simple form collects the visitor’s name, email, and phone number
5. Conversation History: The complete chat history is saved with the lead information
6. Admin Dashboard: All leads are accessible through a dedicated admin page with search and filtering options

This system helps convert chat interactions into actionable leads, capturing valuable contact information at the moment when visitors show interest in your products or services.

GemPressAI offers several customer support benefits:

• 24/7 Availability: Provides instant answers even outside business hours
• Reduced Support Volume: Handles common questions automatically, decreasing email and phone inquiries
• Consistent Answers: Delivers uniform responses to common questions
• Scalable Support: Handles multiple customer inquiries simultaneously
• Deflected Support Tickets: Resolves issues before they become support tickets
• Support Staff Focus: Allows your team to focus on complex issues that truly need human attention
• Customer Satisfaction: Provides immediate gratification with instant answers

By indexing your support documentation, FAQs, and product information, the chatbot becomes a knowledgeable first line of support that can handle a significant portion of customer inquiries automatically.

For e-commerce websites, GemPressAI can significantly impact sales in several ways:

• Product Recommendations: Suggests appropriate products based on visitor requirements
• Instant Product Information: Answers detailed questions about specifications, compatibility, and features
• Shopping Assistance: Guides customers through the selection process
• Abandoned Cart Reduction: Addresses concerns and objections that might prevent purchase
• Policy Clarification: Explains shipping, returns, warranties, and other policies
• Cross-selling & Upselling: Suggests complementary products or upgrades when appropriate
• Lead Capture: Collects contact information from qualified prospects (Enterprise tier)

With the E-Commerce tier, specialized WooCommerce integration ensures the chatbot has comprehensive knowledge of your products, variations, pricing, and availability, making it an effective virtual sales assistant.

Businesses are finding innovative applications for GemPressAI beyond basic Q&A:

• Product Configurators: Guiding customers through complex product selection decisions
• Interactive Guides: Walking users through processes or tutorials step-by-step
• Service Qualification: Helping potential clients determine if services are right for them
• Personalized Content Discovery: Directing visitors to relevant blog posts or resources
• Event Information Assistants: Providing details about upcoming events, schedules, and logistics
• Educational Tools: Creating interactive learning experiences for students or customers
• Expert System Simulation: Providing specialized knowledge in fields like legal, medical, or technical domains

The flexible system prompt allows you to create specialized chatbot personalities and functions tailored to your specific business needs and customer expectations.

GemPressAI is designed to have minimal impact on your website’s performance:

• Efficient Frontend Loading: The chat widget uses optimized JavaScript and CSS loaded only when needed
• Asynchronous Communication: Chat interactions happen via AJAX requests that don’t block page loading
• Optimized Database Storage: Indexed content is stored efficiently in the database
• Background Processing: The content indexing process runs in batches to minimize server load
• Resource-Conscious Design: The plugin is built to be lightweight and performant

For very large websites with extensive content, the initial indexing process might temporarily increase server load, but this is typically a one-time operation that can be scheduled during low-traffic periods. Daily re-indexing is configured to run incrementally to minimize impact.

GemPressAI is built with security as a priority:

• WordPress Security Best Practices: Follows WordPress coding standards and security guidelines
• AJAX Request Protection: Utilizes WordPress nonces to prevent CSRF attacks
• Capability Checks: Verifies user permissions before executing admin actions
• Input Sanitization: Properly sanitizes and validates all user inputs
• API Key Protection: Stores API keys securely in the WordPress database
• Database Table Filtering: The Database Scanner excludes sensitive WordPress core tables by default
• Regular Security Updates: Receives updates to address any identified security issues

While no software is 100% secure, GemPressAI is designed to minimize security risks and protect your WordPress site and visitor data.

Chat data handling in GemPressAI works as follows:

• Regular Chats: By default, standard chat conversations are not permanently stored on your server after the session ends
• API Transmission: Chat messages are transmitted to the Google Gemini API for processing and may be subject to Google’s data policies
• Lead Capture: If lead capture is enabled (Enterprise tier), conversations where the visitor submits contact information are saved in your WordPress database for your reference
• Session Storage: During an active chat session, conversation history is temporarily stored in the browser to maintain context
• No External Database: The plugin does not send chat data to any third-party database other than the necessary API calls to Google

It’s advisable to update your website’s privacy policy to inform visitors about the chat feature and how their data is handled when interacting with it.

Yes, GemPressAI supports configuration portability:

• Settings Export: You can export your plugin settings to a JSON file
• Settings Import: Import settings from another site to quickly configure a new installation
• Selective Import: Choose which setting categories to import (appearance, tuning, indexing settings, etc.)
• Content Independence: Note that indexed content itself is not exported/imported, as this should be specific to each site

This feature is particularly valuable for agencies managing multiple sites (available in Agency tiers) and for consistent configuration across development, staging, and production environments.